Windows Server
Take a screenshot of the page where the problem/error occurs. If the Passwork application opens, take a screenshot of the page with the developer console open as well. Example of a screenshot with the developer console open:
💡 How to open the developer console in the most popular browsers:
Google Chrome: developer console opens with a Ctrl+Shift+J shortcut;
Mozilla Firefox: developer console opens with a Ctrl+Shift+I shortcut;
Opera: developer console opens with a Ctrl+Shift+I shortcut;
Safari: developer console opens with at Cmd+Option+I shortcut;
Internet Explorer: press the F12 key and go to the console tab.
Open PowerShell as — "Administrator":
- Right-click on the Start icon in the lower left corner of the screen;
- Select "Windows PowerShell (Administrator)" from the context menu.
Connect modules to manage the web server:
Output the created IIS websites using the command — Get-WebSite
Get the PHP configuration from the Passwork website:
The path to the PHP log file will be located in the output:
IIS log files are generated automatically and are located in:
Example of a log file name:
Send the collected information to [email protected]
Or the technician with whom you correspond.
